Infrastructure plays a vital role in ensuring the smooth operation of an organization's IT systems. Infrastructure development differs from traditional software development in that it must consider the physical components that make up an organization's IT systems. In today's fast-paced, ever-changing business landscape, it is more important than ever for Infrastructure Teams to be able to adapt and deliver Infrastructure Services quickly, with quality, and without introducing unnecessary risk.

To best adapt and serve their Customers, Infrastructure Teams need the ability to prioritize their work, understand their workloads, and plan for both strategic and operational goals. They can use Agile practices to improve their ability to deliver Infrastructure Services effectively and efficiently. Applying Agility within Infrastructure doesn’t necessarily mean applying an Agile framework within Infrastructure – it simply means looking for adaptable ways to maintain operations while planning and building for the future. Finding the right solution can be challenging and must be customized to the way Infrastructure Teams perform work, and the budget that’s available.

Agility enables Infrastructure Teams to make faster decisions based on a better understanding of stakeholder requirements and customer pain points. Agile also provides an opportunity for teams to focus on delivering value—not just completing tasks.